Shipping Policy

All orders will be shipped within 5-10 business days after payment processing is complete. Orders made after 2:00 P.M. Friday will ship Monday. Orders made on the weekends will also ship on Monday.

Please double check the address you are entering, as we will not be held responsible for packages that are sent to the wrong address that the buyer has entered.

Carrier

We use USPS to deliver our orders. We are responsible for you new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you select USPS Priority or Express shipping service to ensure that your package is insured.  Insurance is to protect against lost or damaged packages during shipping. All purchases are shipped by USPS and insured through USPS. (First-class packages are NOT insured.)

Lost or Stolen Packages

Shae'Fense LLC is NOT responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Shae'Fense LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Local Delivery

Orders will be delivered on Saturdays and Sundays. Orders will be place in mailbox or front door. A photo will be taken of the package if the customer is not home. If you have any questions please email us at Shaefensellccustomerservice@gmail.com